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Help Centre

Short, task-focused guides.

A working knowledge base is being expanded through the controlled beta. Each guide focuses on one thing you'd want to do inside CaseCheck.

  • Uploading documents

    How to add documents to a case and what happens next.

    Full article coming soon. For urgent help, please contact support.

  • Supported file formats

    The document types and formats CaseCheck can read today.

    Full article coming soon. For urgent help, please contact support.

  • Why a document failed

    Common reasons a document didn't process and how to fix it.

    Full article coming soon. For urgent help, please contact support.

  • Understanding readiness scores

    What the readiness view is telling you.

    Full article coming soon. For urgent help, please contact support.

  • Resolving inconsistencies

    How to work through conflicts between documents.

    Full article coming soon. For urgent help, please contact support.

  • Preparing a lender submission

    Turning a reviewed case into a submission package.

    Full article coming soon. For urgent help, please contact support.

See CaseCheck for yourself

Walk through a real, fictional-data case with the team.